Maximize the benefit of your infrastructure investment and reduce network complexity with our customized communications solutions
Innovation creates both opportunities and challenges. These challenges include setting out an innovation roadmap appropriate to your business, identifying the solutions that will enable you to meet your commercial objectives and supporting users throughout the implementation process and beyond.
Nashua Professional Services address these issues by providing strategic guidance and consultancy during the planning process, finding, tailoring (and custom designing) the most appropriate technology and working with your employees to maximize the benefits, thus ensuring total acceptance of new systems.
Consulting: We help you define strategies for moving towards unified communications, assessing your processes, security, network infrastructure and applications.
Solutions design: We provide best-in-class solution design to create the optimal communications environment.
Customization: Solutions can be tailored to individual requirements, boosting employee productivity and maximizing return on your existing investment.
Project management: Our experienced project managers work closely with your team to ensure that projects are delivered on time and within budget regardless of their complexity.
Systems Integration Services: We ensure your solution is optimally configured and fully integrated into existing infrastructure and related applications.
Nashua Systems Integration Services play a key role in our wider Open Communications portfolio. By virtue of the fact of being ‘open’, we recognize that our deployments need to integrate not only with the wider solution components of the solution, but also with the multi-vendor aspects of your wider communications and IT environment.
Nashua integration expertise span the full spectrum of communications technologies – including all communications disciplines – Voice, Unified Communications and Collaboration, Mobile, Contact Centre, Video and Security, in addition to wider IT applications including workflow and ERP.
Education & training: Training and education is provided for both end users and administrators, enabling you to make the most of your new solution from the outset and accelerating the return on your investment.
We offer packaged consulting and design services to help you plan and build your communications infrastructure
To help you plan and build your communications infrastructure, we have bundled together relevant consulting and design services into our Professional Services Consulting and Solutions Design suites. They include:
The Professional Services Suite for IP Communications Infrastructure (for OpenScape Voice Application and HiPath 8000) helps you develop of a standard and customized infrastructure.
We offer planning; testing and advice to ensure that you can recover key elements of your operational data and voice systems in face of any disaster or business interruption. This helps maintain your business reputation should the worst happen.
Through our Professional Services Suite for Contact Centers we support standard and customized contact center solutions with a range of tools and templates.
With our Professional Services Suite for Identity and Privacy, we can design a customized identity and privacy infrastructure according to your specific requirements and needs.
We can help you develop both standard and customized security solutions for enterprise communication.
Enjoy successful unified communications projects with our Professional Services Suite.
Part of our OpenScape UC Suite, this Professional Services Suite is focused on solutions based OpenScape Video.
We evaluate your existing infrastructure and guide you towards truly unified communications, at a pace that's right for you
Our technology migration approach starts with an appraisal of your existing communications environment and helps you evaluate the best options for adapting it to fit your business ambitions. For instance you might want tools to help office staff to work occasionally from home, or you might be looking to improve the collaboration between geographically dispersed teams. Professional Services advisors will recommend the best way to implement these capabilities such as fixed-mobile convergence (FMC), presence or unified communications by leveraging your existing IT environment.